Abdul Rahman

Network Engeenier

Programmers Force • Tiempo completo

Sep 2025 - Present • 1 yr

• Managed day-to-day IT and network operations for business environments, ensuring high availability, network reliability, business continuity, and rapid incident resolution. • Administered and troubleshot enterprise network infrastructure, including routers, switches, firewalls, VLANs, NAT, VPN connectivity, LAN/WAN networks, and wireless services. • Managed multi-ISP connectivity, SD-WAN, load balancing, and failover configurations to optimize bandwidth utilization and maintain uninterrupted business connectivity. • Implemented and supported network segmentation, secure access controls, and dedicated network environments to protect organizational systems and ensure controlled connectivity between users, sites, and services. • Monitored network and system performance using network monitoring and management tools, proactively identifying performance bottlenecks, connectivity issues, and infrastructure incidents. • Managed local server connectivity, firewall policies, secure remote access, network configurations, and infrastructure changes while minimizing operational downtime. • Provided technical support and troubleshooting across Windows, Linux, and macOS environments, resolving hardware, software, system, and network-related issues. • Collaborated with IT teams and cross-functional departments to resolve complex infrastructure issues, improve network performance, strengthen security, and enhance overall IT service delivery.

IT and Network Engeenier

Trans Global Services • Tiempo completo

Mar 2025 - Sep 2025 • 6 mos

• Delivered comprehensive IT support and technical troubleshooting for hardware, software, applications, operating systems, and network connectivity issues. • Configured, maintained, and supported business network infrastructure, including routers, switches, firewalls, wireless networks, and related IT systems. • Diagnosed and resolved LAN, WAN, Wi-Fi, VPN, and general network connectivity issues to ensure reliable communication and business continuity. • Managed user accounts, access permissions, system updates, IT assets, and routine maintenance in accordance with organizational policies and operational requirements. • Performed proactive network and system monitoring, troubleshooting, and performance optimization to identify potential issues before they impacted users. • Applied cybersecurity and IT security best practices to strengthen network security, protect organizational resources, and reduce operational risks. • Collaborated with cross-functional teams and end users to deliver timely technical solutions, improve IT service delivery, and enhance overall operational efficiency.