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Darnell
@approachproject
Your career handled right
Estados Unidos
Sobre mí
15+ years in hospitality, customer service, and corporate sales — I know what employers are actually looking for because I've been the one they hired. I specialize in ATS-optimized resumes for hospitality workers, servers, remote CS professionals, and career changers. Every resume I write is researched, keyword-targeted, and formatted to get past automated filters and land in front of real hiring managers. Fast turnaround. Real results.
For additional Information and Examples please visit:
https://theapproachco.com/
Habilidades
Darnell
desconectado •
Revisa mis servicios
Redacción de currículums
I will write an ats resume for hospitality or customer service en es pt
Experiencia laboral
Corporate Sales Rep / Sales Rep
Princess Cruises • Tiempo completo
Jul 2021 - Apr 2026 • 4 yrs 9 mos
Managed a high-volume remote client portfolio, handling 50+ daily customer interactions across reservations, account inquiries, billing, and complex service escalations for a global cruise clientele Drove cruise and corporate travel sales through consultative selling, personalized outreach, and strategic account follow-up — consistently contributing to repeat bookings and long-term client retention Specialized in corporate account management, building customized travel solutions and long-term partnerships with business clients seeking group and executive travel packages Trained and onboarded newly hired remote representatives on CRM systems, communication protocols, and sales best practices — reducing ramp-up time and improving team performance Proactively identified at-risk accounts and executed targeted retention strategies, de-escalating sensitive client situations and protecting brand revenue before issues escalated Maintained accurate, compliance-ready documentation of all sales transactions, client interactions, and account notes within internal CRM platforms
