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I will migrate your helpdesk to freshdesk from zendesk or any platform with full data
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Switching helpdesks shouldn't mean losing years of ticket history and customer data.
I'll migrate your support platform to Freshdesk migration-ready, moving your tickets, contacts, and knowledge base safely from Zendesk to Freshdesk or any other helpdesk with nothing lost in the process.
What I offer:
- Full ticket and contact export/import
- Helpdesk migration with custom field mapping
- Knowledge base article migration
- Agent and team structure setup in Freshdesk
- Automation and SLA rebuild post-migration
- Ticket data migration with history preserved
- QA check to confirm nothing was lost or duplicated
- Support during the transition period
Whether you're moving from Zendesk, Help Scout, Zoho Desk, or any other platform, I'll make sure your migration is clean, complete, and doesn't disrupt your team's daily workflow.
Why work with me:
- Solid hands-on Freshdesk and migration experience
- Careful, tested process to avoid data loss
- Clear communication throughout the migration
- Minimal downtime for your support team
- Post-migration support to catch any issues early
Message me with your current platform and approximate ticket volume before ordering so I can scope the right package.
Dispositivo:
Escritorio
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Laptop
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Servidor
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Móvil
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Tableta
Sistema operativo:
Windows
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Linux
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IOS
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Android
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OSx
FAQ
Which platforms can you migrate from?
Zendesk, Help Scout, Zoho Desk, and most other major helpdesk platforms — let me know your current platform before ordering to confirm.
Will I lose any ticket history or data?
No, the migration is built to preserve ticket history, contacts, and data — a QA check is included in Premium to confirm everything transferred correctly.
Do you migrate automation rules and SLA policies too?
Yes, automation and SLA rebuild in Freshdesk is included in the Premium package.
How much downtime should I expect?
Minimal — I plan the migration to avoid disrupting your team's daily ticket handling, and can coordinate timing around your support hours.
What if I have more tickets than the Premium limit?
Premium covers unlimited tickets — if your volume is unusually large, message me first so I can confirm delivery time.
