Customer Success and Operations Specialist with 10+ years of experience improving customer satisfaction, onboarding B2B clients, increasing customer retention, and driving operational excellence. Proven track record in customer service operations, contact center management, customer onboarding, and coaching high-performing support teams.
Skilled in translations, customer success, virtual assistance, and accurate data entry.
Experienced with tools including Pylon, Zendesk, Slack, Salesforce, Google Workspace, ClickUp, and Statusbrew.... Lee más