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Amy S
@amy_soliman4
Revenue Cycle Management RCM and Claims Specialist
Estados Unidos
Inglés
Sobre mí
I am a results-driven Revenue Cycle Management (RCM) and Claims Specialist with over 10 years of experience managing full-cycle billing operations. I am an expert in navigating healthcare software platforms like Epic and Meditech to process high-volume claims and resolve complex financial data discrepancies. I have been Team Lead in multiple LOB's for healthcare insurance, which included Call Auditing, handling escalated calls and ensuring KPI's were compliant. I have also handle e-mail queues quickly and efficiently.
Habilidades
Amy S
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will provide medical billing and denial, and rcm services
Asistencia general
I will make patient reminder calls and manage doctor schedules
Porfolio
Experiencia laboral
Technical Support & Platform Agent (Contract)
McGraw Hill • Freelance
Jul 2025 - Sep 2025 • 2 mos
Managed multi-channel case management software, including Salesforce and Jira, to categorize, document, and resolve technical database and system functionality errors within strict turnaround metrics. Focused on platform stability and resolving user-facing technical discrepancies in a remote environment.
Early Out rep
Ibex
Oct 2022 - Oct 2024 • 2 yrs
Managed high-volume claims and AR queues, utilizing FineOS, Epic, and Meditech to execute complex documentation reviews, eligibility verification, and account validation. Analyzed dense clinical and financial documentation to track root-cause billing errors, successfully resolving processing discrepancies, insurance denials, and system data mismatches. Maintained absolute data integrity during high-volume record updates within electronic health records (EHR) and database applications, adhering to strict HIPAA, privacy, and data security guidelines.
Account Resolution Representative / Lead
PepsiCo • Tiempo completo
Dec 2012 - Jan 2019 • 6 yrs 1 mo
Managed high-volume corporate accounts, processing transaction records and executing extensive, highly accurate financial data entry within enterprise software. Analyzed system billing errors and audited historical account logs to resolve data mismatches and balance outstanding receivables for large-scale operations.
