a
aliiiarihahs

Ali Akbar Khan

@aliiiarihahs

IP Telephony IT Solutions Vicidial Kamailio FreeSWITCH MySQL Expert

Pakistán
Inglés, Urdu
Parte de la información aparece en idioma inglés.
Sobre mí
Certified in Google Cybersecurity and currently learning Google Cloud Associate & Architect. I started as a System Support Engineer, progressed to Voice Systems Engineer, and now serve as Team Lead in IP Telephony. Experienced in Vicidial, Kamailio, FreeSWITCH, MySQL/MariaDB, and Wazuh server deployment, I deliver reliable IT and telephony solutions. Passionate about applying cloud and cybersecurity skills to optimize systems.... Lee más

Habilidades

a
aliiiarihahs
Ali Akbar Khan
desconectado • 
Tiempo medio de respuesta: 12 horas

Revisa mis servicios

Soporte técnico
I will configure and optimize vicidial call center with full support

Experiencia laboral

Team Lead IP Telephony

Syrbid pvt ltd • Tiempo completo

Oct 2025 - Present7 mos

Lead the IP telephony team, managing Vicidial, Kamailio, FreeSWITCH, and MySQL/MariaDB systems. Oversee call center operations, optimize call routing, and reduce dropped calls. Deploy and manage Wazuh server for monitoring and security compliance. Mentor and train team members, improving productivity and troubleshooting skills. Collaborate with management to plan IT infrastructure upgrades and cloud adoption strategies.

Sybrid pvt ltd

Tiempo completo • 3 yrs 3 mos

Voice Systems Engineer

Dec 2023 - Oct 20251 yr 10 mos

Managed and configured IP telephony systems including Vicidial, Kamailio, and FreeSWITCH. Maintained and optimized MySQL/MariaDB databases for call routing and reporting. Monitored call quality, resolved voice network issues, and ensured uptime. Assisted in deployment and integration of new telephony solutions. Coordinated with IT teams to ensure seamless communication infrastructure.

Systems Support Engineer

Jul 2022 - Dec 20231 yr 5 mos

Provided technical support for IT systems, troubleshooting hardware, software, and network issues. Installed, configured, and maintained desktops, servers, and network devices. Assisted in user account management, permissions, and access controls. Monitored system performance and ensured smooth daily operations. Collaborated with teams to implement IT policies and best practices.