Alejandra G.

Community Manager | Social Media Manager

Feb 2022 - Present • 4 yrs 6 mos

I founded Ale Sweet Baker, a small bakery focused on artisanal pastries and custom desserts. I run the whole operation: from planning and inventory to marketing and customer service. I manage our Instagram and TikTok myself: I plan the content, design catalogs in Canva, and run campaigns that turn followers into orders. I also handle day‑to‑day operations: organizing production, controlling stock, answering customers, and improving processes so every order goes out on time and with the same quality. What I’m good at: writing clear, on‑brand copy; designing in Canva; reading social media metrics; and coordinating virtual events. In the first six months, we grew our audience by 300% and saw a clear jump in sales.

Administrative Assistant

Sep 2025 - Feb 2026 • 5 mos

Provided administrative and operational support to a clothing and accessories company, contributing to the organization of daily tasks, customer communication, and overall workflow efficiency. I was responsible for managing customer inquiries and follow-up through WhatsApp and social media, as well as recording and updating orders, payments, and deliveries in spreadsheets. I also supported inventory control, product organization, shipment coordination, and verification of purchase details to ensure accurate and timely processing. In addition, I assisted with administrative filing, professional written communication with customers and suppliers, and basic social media support such as catalog updates and product content. During this experience, I strengthened my skills in administrative support, customer service, data entry, digital organization, and written communication, while helping maintain smooth and efficient day-to-day operations.

Community Manager y Social Media Manager

Jan 2025 - May 2025 • 4 mos

Public Relations and Advertising Intern Lagunillas Municipal Council (in agreement with UNIOJEDA) – Lagunillas, Zulia Social Media & Community Management: Created and scheduled content for the Municipal Council's official profiles. Multimedia Content Development: Copywriting, image editing, and video production tailored for digital formats. Social Media Strategy Support: Conducted basic engagement analytics and assisted in planning municipal campaigns. Interdepartmental Coordination: Collaborated across departments for public event planning and press/media coverage. Key Achievement: Strengthened core competencies in digital marketing and strategic communications within a public sector environment.