Alejandro G.
Software Developer, Helpdesk IT Support
Habilidades
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Porfolio
Experiencia laboral
IT Support Specialist
Dexks • Tiempo completo
Sep 2025 - Present • 8 mos
Diagnose and resolve advanced technical issues related to hardware, software, and networking that have been escalated to Tier 1 support. Provide support to customers on print driver installations, connectivity issues, and configuring shared folders. Troubleshooting complex technical issues, maintaining and installing the standard image for corporate devices, and providing updates for incident and problem resolution. Troubleshooting printers (HP, Sharp, Canon, Konica, Kyocera, Ricoh) Track, route, and redirect MFP IT related issues to appropriate resource. Re-networking when customer changes ISP. Scan to email and folder, driver install, job accounting
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reginaldebere

Estados Unidos
Alejandro possesses exceptional knowledge about his work, and I highly recommend him to anyone in need of his expertise.
jmunoztreto84
Cliente recurrente

Estados Unidos
I recommend this person 💯% is a great professional and his products have high quality. I love the results I got in my project with him.
ajglallstart
Cliente recurrente

Estados Unidos
The product quality is outstanding, exceeding my expectations. i'm completely impressed with his professionalism and service. Thank you.
xander_wp1

Estados Unidos
it was great working with Alejandro. i am very pleased for his work, thank you

bjrodrigz2
Cliente recurrente

Estados Unidos


