Explorar las categorías
Explora
Fiverr Pro
Español
$
USD
Muhammad
@akifkhan298
Customer Support Expert: Live Chat, Email, Phone and Ticket Handling
Pakistán
Urdu, Inglés, Pashto
Sobre mí
Hi! I’m Muhammad — your dedicated Customer Support & Dispatch Specialist with 7+ years of experience helping businesses deliver exceptional service and streamline operations.
• Fast Live Chat, Email & Phone Support across all time zones
• Expert in Zendesk & Freshdesk ticketing, CRM management & shift reporting
• Skilled in Dispatching & Scheduling for Security Teams, PSWs & Taxi‑Ops
• Fluent English, flexible hours, 98%+ client satisfaction
Let’s boost your customer satisfaction, reduce wait times, and keep your team running smoothly — message me now for reliable 24/7 support!
Habilidades
Muhammad
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will be your virtual assistant for admin and operations support
Atención al Cliente
I will provide customer support via email live chat and phone services
Porfolio
Experiencia laboral
Founder & Head of Operations at RENT A SKILL
Self Employed • Trabajador autónomo
Mar 2024 - Present • 2 yrs 6 mos
Built and managed remote operations teams supporting US and Canadian businesses. Led customer support, dispatch, scheduling, recruitment, CRM management, quality assurance, reporting, and client communication. Managed teams of up to 40+ people across security, staffing, transportation, SaaS, e-commerce, and service-based operations.
Self
Tiempo parcial • 2 yrs 6 mos
Customer & Technical Support Specialist at TenTenTel
Jun 2023 - Feb 2025 • 1 yr 8 mos
Provided customer and technical support for TenTenTel, an internet service provider. Assisted customers through phone, email, live chat, and support tickets, resolved billing and connectivity concerns, documented cases, escalated technical issues, and maintained clear communication until resolution.
Dispatcher & Recruitment Coordinator at Power Staffing
Aug 2022 - Jun 2023 • 10 mos
Supported Power Staffing, a Canadian healthcare staffing company, with dispatch, employee scheduling, urgent shift coverage, recruitment, and client communication. Screened candidates, scheduled interviews, coordinated staff attendance, handled call-offs and replacements, maintained records, and helped ensure client shifts remained properly covered.
1 Reseñas
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
1-1 de 1 reseñas
Ordenar por
Más relevante
sileska
Albania
Great experience! Muhammad was fast, professional, and easy to work with. Highly recommended!
USD 50-USD 100
$
3 días
Tiempo
Respuesta del Freelancer
Útil?
