Palok

I’m really happy with the Arabic chatbot prototype. Kisor did a great job with the Arabic/English UI, RTL/LTR layouts, and the overall chatbot flow. The dialect-based concept feels much clearer now, and it gave me a strong foundation to move forward with the full multi-dialect version. Really good work and a smooth experience overall.

I was mainly looking for a practical chatbot that could actually use our store information, and that’s what I got. It handles product questions and store policies nicely, while keeping the overall experience simple.

One thing I noticed right away was how easy it is to get an answer without thinking about where to tap next. I tried a few different ways of asking for the same hospital locations, and the flow still felt straightforward.

Order tracking feels much easier now, and customers can get the information they need without going through different pages. The integration was handled carefully and communication was smooth from start to finish.

This automation saved my team a lot of manual follow-up work. Everything was set up exactly as discussed, and the workflow is simple and reliable. Very satisfied with the result!