
Muhammad Ahsan
Your satisfaction is my priority
Habilidades

Revisa mis servicios


Experiencia laboral
Chat Support Representative
Lime • Tiempo completo
Aug 2024 - Jun 2026 • 1 yr 10 mos
· Delivered real-time chat and technical support for telecom clients in the Caribbean region · Resolved inquiries related to internet, mobile, and landline services with consistent CSAT · Ensured first contact resolution (FCR) by understanding and addressing issues promptly
Appointment Setter
Neptune • Tiempo completo
Jan 2021 - Mar 2024 • 3 yrs 2 mos
· Conducted political surveys during U.S. election cycles, gathering public feedback on governance and leadership · Scheduled home visits for nursing services and follow-up medical appointments · Verified Social Security and Medicare information for death certificate documentation with accuracy and empathy · Provided voice support to elderly patients and families in high-sensitivity environments
CSR
Touchstone Communications • Tiempo completo
Sep 2020 - Dec 2020 • 3 mos
· Performed outbound B2C/B2B cold calls for product promotions and client acquisition · Used CRM systems for lead management and follow-ups · Achieved performance targets for conversion and contact accuracy
2 Reseñas
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