Consultaré sobre la implementación de zendesk, freshdesk o intercom.

A
ahmadreda96
A
ahmadreda96
Reda

Level 2

5.0
5.0
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Hablemos sobre cómo construir o optimizar tu Zendesk.


Entre los servicios que ofrezco:

  • Branding del HelpCentre
  • Contenido del HelpCentre
  • Integración de Google Analytics y Search Console
  • Formularios de contacto
  • Configuración de DNS (Email)
  • Integración de canales
  • Cuentas de agentes y departamentos
  • Vistas y espacios de trabajo de agentes
  • Plantilla de correo HTML
  • Macros
  • Configuración de organizaciones
  • Políticas SLA
  • Horario laboral, horarios y reglas
  • Categorizar tickets
  • Automatizaciones y disparadores
  • Encuestas de satisfacción del cliente
  • Answer Bot
  • Capacitación
  • Reportes (Explore)
  • Complementos (Shopify, Shopee, ShipStation)
  • Multi marca
  • WhatsApp avanzado
  • Integración de CRM de ventas
  • Integración con Slack
  • API de Zendesk

Conoce a Reda

Reda

Solution Architect, Business Operations Manager, Zendesk Premier Partner

5.0(29)

Level 2

  • DeEgipto
  • Miembro desdeabr 2022
  • Responde aprox. en:1 hora
  • Última entrega6 días
  • Idiomas

    Árabe, Inglés, Español, Francés
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.

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Reseñas

8 comentarios sobre este Servicio
5.0

(8)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
Ordenar por
Más relevante
  • A

    abdullah142003

    GB

    Reino Unido

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    USD 200-USD 400

    Precio

    2 semanas

    Tiempo

    Útil?
    No
  • C
    image-docs

    chan61

    PH

    Filipinas

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    USD 200-USD 400

    Precio

    2 semanas

    Tiempo

    Útil?
    No
  • D
    image-docs

    deealsy

    CH

    Suiza

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    USD 200-USD 400

    Precio

    4 días

    Tiempo

    Útil?
    No
  • J
    image-docs

    justinhoogeweg

    US

    Estados Unidos

    Colaboración continua
    5

    Great help when setting up zendesk

    USD 100-USD 200

    Precio

    8 días

    Tiempo

    Útil?
    No
  • J

    jadamsstylo

    US

    Estados Unidos

    Colaboración continua
    5

    As always great work. Professional and fast delivery.

    USD 50

    Precio

    4 días

    Tiempo

    Útil?
    No
Reseñas

8 comentarios sobre este Servicio
5.0

(8)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
Ordenar por
Más relevante
  • A

    abdullah142003

    GB

    Reino Unido

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    USD 200-USD 400

    Precio

    2 semanas

    Tiempo

    Útil?
    No
  • C
    image-docs

    chan61

    PH

    Filipinas

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    USD 200-USD 400

    Precio

    2 semanas

    Tiempo

    Útil?
    No
  • D
    image-docs

    deealsy

    CH

    Suiza

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    USD 200-USD 400

    Precio

    4 días

    Tiempo

    Útil?
    No
  • J
    image-docs

    justinhoogeweg

    US

    Estados Unidos

    Colaboración continua
    5

    Great help when setting up zendesk

    USD 100-USD 200

    Precio

    8 días

    Tiempo

    Útil?
    No
  • J

    jadamsstylo

    US

    Estados Unidos

    Colaboración continua
    5

    As always great work. Professional and fast delivery.

    USD 50

    Precio

    4 días

    Tiempo

    Útil?
    No