Consultaré sobre la implementación de zendesk, freshdesk o intercom.

A
ahmadreda96
A
ahmadreda96
Reda

Level 1

5.0
5.0
Parte de la información se ha traducido automáticamente.

Acerca de este Servicio

Traducción automática

Hablemos sobre cómo construir o optimizar tu Zendesk.


Entre los servicios que ofrezco:

  • Branding del HelpCentre
  • Contenido del HelpCentre
  • Integración de Google Analytics y Search Console
  • Formularios de contacto
  • Configuración de DNS (Email)
  • Integración de canales
  • Cuentas de agentes y departamentos
  • Vistas y espacios de trabajo de agentes
  • Plantilla de correo HTML
  • Macros
  • Configuración de organizaciones
  • Políticas SLA
  • Horario laboral, horarios y reglas
  • Categorizar tickets
  • Automatizaciones y disparadores
  • Encuestas de satisfacción del cliente
  • Answer Bot
  • Capacitación
  • Reportes (Explore)
  • Complementos (Shopify, Shopee, ShipStation)
  • Multi marca
  • WhatsApp avanzado
  • Integración de CRM de ventas
  • Integración con Slack
  • API de Zendesk

Conoce a Reda

Reda

Solution Architect, Business Operations Manager, Zendesk Premier Partner

5.0(28)

Level 1

  • DeEgipto
  • Miembro desdeabr 2022
  • Responde aprox. en:1 hora
  • Última entrega1 semana
  • Idiomas

    Árabe, Inglés, Español, Francés
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.

Traducción automática

Reseñas

8 comentarios sobre este Servicio
5.0

(8)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
Ordenar por
Más relevante
  • A

    abdullah142003

    GB

    Reino Unido

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    USD200-USD400

    $

    2 semanas

    Tiempo

    Útil?
    No
  • C
    image-docs

    chan61

    PH

    Filipinas

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    USD200-USD400

    $

    2 semanas

    Tiempo

    Útil?
    No
  • D
    image-docs

    deealsy

    CH

    Suiza

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    USD100-USD200

    $

    4 días

    Tiempo

    Útil?
    No
  • J
    image-docs

    justinhoogeweg

    Cliente recurrente

    US

    Estados Unidos

    5

    Great help when setting up zendesk

    USD100-USD200

    $

    8 días

    Tiempo

    Útil?
    No
  • J

    jadamsstylo

    Cliente recurrente

    US

    Estados Unidos

    5

    As always great work. Professional and fast delivery.

    Hasta USD50

    $

    4 días

    Tiempo

    Útil?
    No
Reseñas

8 comentarios sobre este Servicio
5.0

(8)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
Ordenar por
Más relevante
  • A

    abdullah142003

    GB

    Reino Unido

    5

    Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!

    USD200-USD400

    $

    2 semanas

    Tiempo

    Útil?
    No
  • C
    image-docs

    chan61

    PH

    Filipinas

    5

    Just wanted to share how great my experience was working with Reda on Zendesk. He really understood the ins and outs of what I needed, and honestly, I felt like he went the extra mile to make sure everything went smoothly. I was impressed by how quickly things got done, and he kept me updated every step...

    USD200-USD400

    $

    2 semanas

    Tiempo

    Útil?
    No
  • D
    image-docs

    deealsy

    CH

    Suiza

    5

    I had many problems with Zendesk, but he was able to solve everything in minutes. Very professional, helpful, and comes up with great ideas that can be implemented. Highly recommended!

    USD100-USD200

    $

    4 días

    Tiempo

    Útil?
    No
  • J
    image-docs

    justinhoogeweg

    Cliente recurrente

    US

    Estados Unidos

    5

    Great help when setting up zendesk

    USD100-USD200

    $

    8 días

    Tiempo

    Útil?
    No
  • J

    jadamsstylo

    Cliente recurrente

    US

    Estados Unidos

    5

    As always great work. Professional and fast delivery.

    Hasta USD50

    $

    4 días

    Tiempo

    Útil?
    No