Ahatisham

Shopify Store Operations Specialist

Shopify • Freelance

Jan 2025 - Present • 1 yr 9 mos

Handling daily Shopify backend administration, store maintenance, and catalog management. Sourcing trending e-commerce items and optimizing product pages with high-converting copy, images, and targeted keywords. Integrating supplier apps (DSers, CJ Dropshipping, Spocket) to automate inventory syncing, pricing rules, and order processing. Resolving order exceptions, tracking customer deliveries, and maintaining smooth store workflows to improve overall customer satisfaction.

Etsy Store Operations Specialist

Etsy • Freelance

Feb 2023 - Present • 3 yrs 8 mos

Managing end-to-end Etsy shop operations, product listings, and order dispatch pipelines. Sourcing trending digital and physical products, optimizing Etsy SEO tags, titles, and descriptions to drive organic shop traffic. Overseeing catalog variations, stock availability, and automated fulfillment workflows. Maintaining star seller standards by managing buyer messages, delivery tracking, and shop reviews.

eBay Store Management & Operations Specialist

eBay • Freelance

Feb 2023 - Present • 3 yrs 8 mos

Summary / Description: Providing end-to-end eBay store management, account health protection, and catalog optimization for dropshipping and retail sellers. Specialized in scaling sales while keeping account metrics within eBay’s top-rated seller standards. Key Responsibilities & Highlights: Full eBay Store Operations: Managing daily store tasks, inventory tracking, order fulfillment, and overall Cassini search visibility. Account Health & Seller Metrics: Monitoring performance dashboards (ODR, VTR, LAD), resolving defects, and keeping seller metrics at Top-Rated status. SEO Product Listing & Optimization: Sourcing winning products and creating search-optimized listings with keyword-rich titles, full item specifics, and structured descriptions. Inventory & Price Control: Synchronizing supplier stock levels, managing pricing margins, and updating item variations to prevent stockouts. Customer Support & Dispute Handling: Resolving buyer queries, return requests, and eBay cases promptly to maintain positive feedback.