
PRADEEP
Senior System Administrator, AWS Cloud Engineer
Habilidades

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Porfolio
Experiencia laboral
IT Infrastructure Consultant
Freelance • Freelance
Aug 2020 - Present • 6 yrs 3 mos
* Co-founded and managed operational workflows, budgeting, and technological infrastructure for an educational institution, overseeing end-to-end administrative and service delivery. * Provided freelance IT consulting and remote systems administration for local retail businesses and private clients, specializing in network optimization, device provisioning, and data backup routines. * Handled high-stakes client relationships, vendor negotiations, and stakeholder management, successfully driving daily business operations and conflict resolution. * Managed hardware lifecycle upgrades, remote OS deployments, and implemented local cybersecurity and firewall protocols to protect business data assets.
Senior System Administrator / IT Helpdesk Lead
Chetu • Tiempo completo
Apr 2015 - Mar 2020 • 4 yrs 11 mos
* Promoted progressively from Desktop Support to Senior and Team Lead levels, managing enterprise infrastructure and user support operations for 1200+ end-users. * Administered Microsoft enterprise environments including Windows Server deployment via WDS, automated patching via WSUS, and MS-SQL Server database management. * Managed user objects, security groups, access permissions, and advanced Group Policy Objects (GPOs) within Active Directory. * Hosted and maintained corporate web architecture using IIS (Internet Information Services) and supervised permissions on TFS and SVN servers. * Mentored junior engineers, handled Tier 3 escalations, and systematically optimized ticketing workflows to surpass SLA targets.
Associate System Engineer (ProVal Technologies Pvt. Ltd. )
Freelancing Career • Tiempo completo
Dec 2011 - Jan 2015 • 3 yrs 1 mo
* Delivered comprehensive infrastructure monitoring and server/desktop remediation for global clients in a 24/7 Managed Service Provider (MSP) framework. * Engineered and maintained high-availability data backup routines using enterprise tools (Symantec Backup Exec, Datto, Acronis, Shadow Protect). * Configured, optimized, and troubleshot core network infrastructure components including DHCP, DNS, ADC, and SonicWall Firewalls. * Leveraged RMM tools (Kaseya, N-Able, LabTech) and professional PSA systems (ConnectWise) for remote monitoring, patch updates, and automated provisioning.