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GOHIGHLEVEL PAGE REDESIGN & AUTOMATION OPTIMIZATION

May 2025 - Present • 1 yr

The client needed to improve their GoHighLevel setup, particularly their “About Us” page and overall automation flow. Their existing system wasn’t fully optimized for conversions or lead management. The goal was to enhance the page experience while implementing smarter workflows to improve lead flow and engagement. Scope of Work I redesigned key elements within the GoHighLevel platform and implemented automation systems to create a more efficient and conversion-focused setup. 🔰 Redesigned the “About Us” page for clarity, structure, and engagement 🔰 Optimized landing page experience within GoHighLevel 🔰 Built and refined automation workflows (email & SMS) 🔰 Improved lead capture and follow-up processes 🔰 Structured CRM elements for better lead tracking and management 🔰 Identified and implemented additional performance improvements Outcome The updates resulted in a more polished user experience and a noticeable improvement in how leads were captured and managed. 🔰 Improved lead flow through optimized workflows 🔰 Enhanced user experience and page structure 🔰 Increased efficiency with smarter automation 🔰 Delivered a more refined and scalable system

GOHIGLEVEL CRM & AUTOMATION SPECIALIST

Mar 2026 - Mar 2026 • 0 mos

The client needed a fully structured GoHighLevel system to manage leads, automate follow-ups, and streamline their sales process. Their existing setup lacked organization, automation, and clear visibility across the customer journey. The goal was to build a complete CRM ecosystem that could handle everything from lead capture to closing without manual intervention. Scope of Work: I implemented a comprehensive GoHighLevel CRM system tailored to their business model, ensuring every stage of the sales process was optimized and automated. ✅ Built custom pipelines to manage leads from entry to conversion ✅ Designed and integrated onboarding forms for efficient data capture ✅ Created custom fields for better contact organization and tracking ✅ Set up calendar integrations for seamless appointment scheduling ✅ Developed automated workflows (email & SMS) for lead nurturing ✅ Configured reporting systems for performance tracking and insights ✅ Optimized the entire system for efficiency, clarity, and scalability Outcome: The final system transformed how the client manages and converts leads—eliminating manual processes and creating a smooth, automated journey from first contact to closing. ✅ Fully automated lead-to-close workflow ✅ Improved efficiency with zero manual follow-ups required ✅ Enhanced visibility through structured pipelines and reporting ✅ Created a scalable CRM system for long-term growth

ZAPIER AUTOMATION SPECIALIST & WORKFLOW INTEGRATOR

Feb 2026 - Feb 2026 • 0 mos

The client needed to streamline their eCommerce operations by connecting Shopify with other tools and eliminating repetitive manual tasks. Their workflows were spread across multiple platforms, leading to inefficiencies, missed updates, and time-consuming processes. The goal was to build a fully automated system that keeps everything connected and running smoothly in the background. Scope of Work: I designed and implemented a series of custom automation workflows using Zapier, integrating Shopify with key tools to centralize operations and improve efficiency. 🔰 Built custom Zapier automations tailored to the client’s workflows 🔰 Automated order tracking and status updates 🔰 Implemented customer tagging system for better segmentation 🔰 Integrated Slack alerts for real-time notifications 🔰 Set up automated email flows for customer communication 🔰 Created UGC (user-generated content) routing workflows 🔰 Troubleshot and optimized edge cases for reliability and accuracy Outcome: The automation system transformed the client’s day-to-day operations by reducing manual work and ensuring all tools communicate seamlessly. 🔰 Eliminated repetitive manual processes 🔰 Improved workflow efficiency across multiple platforms 🔰 Ensured real-time updates and better team coordination 🔰 Saved significant operational time through automation 🔰 Created a scalable system to support business growth