Dryle
Support Ambassador
Habilidades
Revisa mis servicios


Experiencia laboral
Support Ambassador
TDCX • Tiempo completo
Mar 2025 - Dec 2025 • 9 mos
Resolutions Ambassador - Travel & Hospitality Highly skilled in managing immediate-response travel issues, specifically focusing on property access and emergency guest support. Experienced in coordinating rapid resolutions for high-stress scenarios like lockouts and key recoveries. I combine fast-paced problem-solving with a human-centric approach to ensure 100% guest satisfaction, ensuring that travelers feel supported and valued even in the most challenging circumstances.
Customer Service Representative
Foundever • Tiempo completo
May 2023 - Sep 2024 • 1 yr 4 mos
Experienced in handling hybrid financial accounts, I provide seamless support across both phone and chat platforms. Beyond direct customer care, I served as a Chat POC, where I led floor-walking initiatives to assist my team with transaction accuracy and complex problem-solving. I thrive in fast-paced environments where precision and peer leadership are key.
Image Annotator
Isupporta • Tiempo completo
Apr 2022 - Nov 2023 • 1 yr 7 mos
Image Annotation Specialist | Team Quality Lead Expert in feature-based image labeling with a strong focus on QA and productivity tracking. I lead team rounds to ensure top-tier accuracy while driving the group to surpass weekly volume targets, showcasing our team's high capacity and dedication to excellence.