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Abidullah K
@abidullah_kamal
Sales and operations specialist
Arabia Saudita
Árabe, Urdu, Pashto, Inglés
Sobre mí
I am a results-oriented sales professional with a knack for building strong client relationships and delivering tailored solutions. I am passionate about driving revenue and fostering innovation, and I thrive on challenges while enjoying collaborating with others to achieve common goals.
Habilidades
Abidullah K
desconectado •
Tiempo medio de respuesta: 3 horas
Revisa mis servicios
Mensajes y correos electrónicos
I will be your admin virtual assistant
Porfolio
Experiencia laboral
Customer Success & Operations Specialist
ApexDesk • Freelance
Feb 2023 - May 2026 • 3 yrs 3 mos
Managed end-to-end asynchronous customer experience and ticket resolution for a growing e-commerce and logistics brand. Specialized in transforming high-volume, complex client complaints into positive retention opportunities through precise email correspondence. Handled milestone tracking, billing inquiries, and service delivery coordination while maintaining a 98% customer satisfaction (CSAT) score. Regularly utilized helpdesk software and CRM tools to document edge cases and streamline internal communication workflows, reducing average ticket response times by 20%
