
Abdullah
Zapier Automation Expert, Workflow And Integration Specialist
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Technical Manager
Lending Valley • Tiempo completo
Dec 2024 - Apr 2026 • 1 yr 4 mos
Managed and optimized core business platforms including Twilio, Monday.com, and Zapier, ensuring seamless day-to-day operations across all connected systems. Built and maintained automated workflows to reduce manual tasks and improve operational efficiency. Served as the primary technical point of contact for troubleshooting, platform integrations, and API-based automation. Key contributions: • Designed and deployed multi-step automation workflows using Zapier and connected SaaS tools • Managed Twilio communications infrastructure and Monday.com project boards for cross-team use • Diagnosed and resolved integration and API issues to minimize downtime • Researched and implemented new tools to streamline business operations • Created technical documentation and provided ongoing support to non-technical team members