
Abdul Basit
AI Voice Agent Architect, Asterisk, ViciDial, Full Stack Dev
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Experiencia laboral
AI Engineer
Sterlings Tech
Sep 2025 - Present • 1 yr
Developing and deploying production-grade AI Voice Agents and AI calling bots that automate inbound/outbound calls, AI cold calling, appointment booking, and lead qualification for real call center workflows. Key Responsibilities & Achievements: AI Voice Architecture: Engineered the core conversational engine in Python, integrating LLMs (GPT-4, Claude, Gemini, Llama) with high-accuracy Speech-to-Text (STT) and human-like Text-to-Speech (ElevenLabs TTS). Telephony Integration: Bridged the AI backend with traditional VoIP infrastructure — connecting the bot to Asterisk, ViciDial, SIP trunks, and Twilio for fully automated call handling and complex call routing. Real-Time Processing: Implemented WebSockets and FastAPI REST APIs to achieve sub-1.5s end-to-end latency with ultra-low-latency audio streaming and instantaneous, human-like AI responses. System Optimization: Built a scalable, production-ready voice assistant handling high-concurrency simultaneous calls with zero performance drop, plus CRM & API integrations (n8n, REST) for end-to-end automated workflows.