
Abbey Femi
Automation Expert
Habilidades

Revisa mis servicios


Porfolio
Experiencia laboral
Voice Agent Specialist, Vapi Ai
Automation Solutions • Freelance
Dec 2024 - Present • 1 yr 8 mos
Vapi AI Developed and deployed AI voice agents for customer support, lead qualification, and appointment scheduling. Designed conversational workflows to handle inbound and outbound calls with natural voice interactions. Integrated AI agents with CRM systems, calendars, and business applications to automate operations. Configured call routing, data collection, and follow-up automation processes. Tested and optimized prompts, conversation flows, and system performance to improve customer experience. Collaborated with businesses to create customized AI automation solutions that reduced manual workload and increased efficiency.
Retell
Agent Toddler • Freelance
Jul 2024 - Present • 2 yrs 1 mo
AI Receptionist & Voice Agent Specialist Agent Toddler * Designed and deployed AI-powered receptionists and voice agents to automate customer interactions and improve response times. * Built conversational AI systems using platforms such as Vapi AI and Retell AI for inbound and outbound calling. * Configured appointment scheduling, lead qualification, call routing, and customer support workflows. * Integrated AI voice agents with CRMs, calendars, and third-party business tools to streamline operations. * Optimized conversation flows, prompts, and automation processes to enhance customer experience and business efficiency. * Monitored system performance, tested call scenarios, and implemented improvements to increase accuracy and reliability. * Collaborated with clients to understand business requirements and deliver customized AI automation solutions.