
Saghir A
Passionate about programming
Habilidades

Revisa mis servicios


Experiencia laboral
Agentic AI Consultant
Swift Solutions
Jul 2025 - Present • 11 mos
I have successfully developed a Call Center Voice AI Agent capable of handling both inbound and outbound calls autonomously. The AI agent can interact with callers in natural language, follow structured call flows, ask predefined questions, capture responses, and perform actions based on the conversation. This solution is designed to function as a Digital FTE, reducing human workload while ensuring consistency, availability, and scalability for call center operations. It is suitable for use cases such as appointment scheduling, customer support, follow-ups, surveys, and lead qualification. The system is production-ready and can be customized to align with specific business workflows, languages, and industry requirements.