Aaliyan K

Amazon FBA Account Reinstatement Specialist

Amazon FBA Consultant • Freelance

Jan 2021 - Present • 5 yrs 4 mos

Specialized in reinstating suspended and suppressed Amazon seller accounts and listings. Prepared high-quality Plan of Action (POA) documents addressing Section 3, inauthentic complaints, IP violations, late shipment rate, and product authenticity issues. Successfully reinstated 150+ seller accounts and 500+ listings by conducting root cause analysis, corrective action strategy, and preventive action planning in compliance with Amazon policies. Provided end-to-end case management including appeal drafting, account health monitoring, and performance metric recovery. Maintained a 90%+ reinstatement success rate.

Amazon FBA Reimbursement Specialist

E-commerce Financial Recovery Services • Tiempo parcial

Mar 2020 - Present • 6 yrs 2 mos

Managed Amazon FBA reimbursement claims for lost, damaged, destroyed, and customer-returned inventory. Conducted in-depth audits of FBA inventory reports, reimbursement reports, and transaction data to identify discrepancies and financial losses. Recovered thousands of dollars for sellers through systematic case submission, follow-ups, and escalation strategies within Amazon Seller Support. Expertise in reconciliation of shipment discrepancies, warehouse losses, and removal order claims.