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Muhammad Arslan
@a_skuare
IT Support Specialist
Pakistán
Inglés, Urdu, Punjabí
Sobre mí
I am a dedicated Network & IT Support Specialist with 10 years of experience troubleshooting and maintaining systems. I have experience supporting POS systems, payment terminals, back-office systems, and resolving network connectivity issues. I hold a master’s degree in computer science and an MCPS certification.
Habilidades
Muhammad Arslan
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Soporte técnico
I will provide IT technical support
Soporte técnico
I will provide IT support, ticket management, and troubleshooting
Experiencia laboral
Technical Support Specialist
Burger King • Freelance
Oct 2025 - Present • 7 mos
I am a Technical Support Specialist currently working with Burger King Scandinavia, supporting enterprise restaurant operations across multiple locations. I provide reliable and professional remote technical support for businesses and individuals. 🔧 My Expertise: ✔ L1 & L2 Technical Support ✔ Windows Troubleshooting ✔ Software Installation & System Upgrades ✔ POS System Support ✔ Network & Connectivity Troubleshooting ✔ Log Analysis & Root Cause Analysis (RCA) ✔ Incident Management & Issue Resolution ✔ Remote Support (AnyDesk / TeamViewer / Desk365) I work in a high-availability environment where downtime directly impacts business revenue — so I understand the importance of fast, accurate, and permanent solutions.
Configuration Server
Etisalat
Jan 2018 - Jan 2021 • 3 yrs
I have hands-on experience in server configuration and network setup while working on-site with Etisalat. 🔧 Responsibilities Included: • Server installation and initial configuration • Windows Server setup and role configuration • Network infrastructure installation • Router & switch configuration • IP addressing and network connectivity setup • Domain configuration and system integration • On-site technical deployment and troubleshooting I was responsible for ensuring proper network communication, secure server deployment, and stable infrastructure setup for smooth operations.
