n
nintalakhadze

Nina T

@nintalakhadze

QA Manager

Georgia
Inglés, Georgiano
Parte de la información aparece en idioma inglés.
Sobre mí
I am a QA Tester with hands-on experience in fintech (banking) systems, specializing in manual testing of web, mobile, and AI-driven chat platforms. I work in production environments where quality and accuracy directly impact real users.... Lee más

Habilidades

n
nintalakhadze
Nina T
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Pruebas de software
I will manually test your website or mobile app and find bugs
DeUSD 15 / proyectoMás información

Experiencia laboral

QA Manager

Banks • Tiempo completo

Dec 2025 - Present • 5 mos

I work in the Business Operations department, within Contact Center systems development. My role focuses on testing mobile and web banking chat systems where users first interact with an AI bot and, if needed, are escalated to a live operator. I am responsible for testing end-to-end chat flows, AI bot interactions, and escalation logic, ensuring smooth and accurate communication between users and the system. I also test the operator side of the system, including ticket creation, assignment, handling, resolution, and closure processes, as well as all related interactions to ensure system stability and correct workflow execution.