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fzaservice

Fana Z.

@fzaservice

Professional

Singapur
Inglés, Malayo
Parte de la información aparece en idioma inglés.
Sobre mí
Adaptable, resilient, and creative Communications and Media Management graduate from Temasek Polytechnic. Thrives in fast-paced environments and eager to apply and refine skills in both creative and operational roles. Experienced in customer service, administration, and digital media production, transcripting, editing, proofreading and committed to continuous growth and learning new tools and techniques.... Lee más

Habilidades

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fzaservice
Fana Z.
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Corrección de textos
I will proofread your documents and writing

Experiencia laboral

Customer Service Agent

DNATA • Tiempo completo

Mar 2025 - Present1 yr 2 mos

- Assist passengers with mishandled or damaged baggage & aircraft lost-and-found property cases - Handle high volumes of phone and face-to-face enquiries in a fast-paced environment - Prepare detailed reports for mishandled, damaged baggage & lost property incidents with strict accuracy - Maintain and update case records consistently using internal systems and Microsoft Excel - Perform data entry and documentation while meeting operational timelines - Deliver professional customer support while resolving issues efficiently