
William G
Customer Experience Professional
Habilidades

Experiencia laboral
Service Delivery Manager
ReadyReps • Freelance
Nov 2025 - Present • 7 mos
ReadyReps.net is an agency that supports companies with recruitment of remotely working native speakers in the customer service- and language industry and facilitates QA and audits, proofreadings, language tests and support for language related projects.
SubjectWell Patient Recruiter
Subjectwell • Freelance
May 2025 - Oct 2025 • 5 mos
Conducted in-depth interviews in Dutch with potential candidates to assess qualifications for participation in clinical trials.
Team Coordinator
Donkey Republic • Freelance
May 2022 - Oct 2025 • 3 yrs 5 mos
Acted as superuser for systems and processes; updated FAQs/content. Managed escalated customer inquiries, assisted with daily operations, trackedteam performance, Supported onboarding of new employees through guidance and trainingsessions.Resolved payment disputes (Adyen, Stripe, PayPal) Assisted with Quality Assurance and Auditing
Reseñas como Comprador
K 
khurram1232

Pakistán
Campaign did well.
Útil?W 
winstongoh

Malasia
Good buyer
Útil?W 
winstongoh

Malasia
Great buyer
Útil?H 
hazii09

Pakistán
Great buyer! Clear instructions and smooth communication throughout the project. It was a pleasure working with you. Thank you!
Útil?S 
sagar_khandakar

Bangladesh
very friendly.
Útil?